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Auction Support

Give your auctions the best chance of success with auction support

Our customers vouch for the fact that we offer the industry’s top auction support.

There may occasionally be minor technological hitches in this day and age of advanced technology. And it’s great to be ready when they do. We prioritise providing you with the assistance you require for each and every auction because of this.

Your team is able to continue to concentrate on managing the business while we work quietly in the background to find quick solutions to external issues. Our auction support service is a part of our overall package and is free for you to use.

We handle all of our auction support internally, by familiar names and faces who know the auction platform back to front. That’s why you’re in trustworthy hands with our auction support team. Intrigued to know more? Here’s a brief, non-exhaustive list of the support services we’ve provided our online auction clients over the years.

Live auction monitoring

We monitor each and every webcast auction of yours to ensure that auction day runs smoothly.

Phone support

Chat to us about our bidder support options for your region.

Email support

Email and marketing support is available for auctioneers and their bidders wherever they need it.

On-site support

Where you need an extra hand, we can provide on-site support for your webcast auctions.

Live auction monitoring

We monitor each and every webcast auction of yours to ensure that auction day runs smoothly. We go over and above to monitor for audio and video quality.

Phone support

Need help, quick? Our auction support team is just a phone call away. With a dedicated auction support number available to Australian clients, you have instant access to expert knowledge and assistance whenever you need it. Chat to us about our bidder support options for your region.

Email support

Email support is available for auctioneers and their bidders wherever they need it. Looking for support with your email marketing? Check out our auction marketing page for more information.

On-site support

Need assistance on-site with a live auction? Webtron can assist with that too. Check out our auction clerk services page for our on-site support options.

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