Auction Support

Give your auctions the best chance of success with auction support.  

In this age of modern technology, small technical hiccups can happen from time to time. And when they do, it’s best to be prepared. That’s why we make it our priority to give you the support you need for each and every auction. It means you and your team can stay focused on running the show while we work in the background to resolve external problems, fast. Our auction support service is inherent in our offering – and incurs no additional cost to you.

We handle all of our auction support internally, by familiar names and faces who know the auction platform back to front. That’s why you’re in trustworthy hands with our auction support team. Intrigued to know more? Here’s a brief, non-exhaustive list of the support services we’ve provided our online auction clients over the years.

Live auction monitoring

We monitor each and every webcast auction of yours to ensure that auction day runs smoothly. We go over and above to monitor for audio and video quality.

Phone support

Need help, quick? Our auction support team is just a phone call away. With a dedicated auction support number available to Australian clients, you have instant access to expert knowledge and assistance whenever you need it. Chat to us about our bidder support options for your region.

Email support

Email support is available for auctioneers and their bidders wherever they need it. Looking for support with your email marketing? Check out our auction marketing page for more information.

On-site support

Need assistance on-site with a live auction? Webtron can assist with that too. Check out our auction clerk services page for our on-site support options.